+5 votes
637 views
by

1 Answer

+3 votes
by

Many people have problems with Wi-Fi when they get a new phone, and the Galaxy S7 edge is no exception. There are a lot of possible causes of a Wi-Fi problem. You may find that the connection is slow, maybe it just does not connect, or maybe it continues to descend the connection at random.

Possible solutions:

Turn your Galaxy S7 edge and router off, and then turn them back on. Often this works, but it is rarely a permanent solution.

Go to Settings> Wifi, long press on the problematic router, then touch Forget network, and test your start up from scratch.

If you connect to 5GHz and there is a 2.4GHz option, try switching to see if it makes a difference.

Use a free application like Wifi Analyzer to make sure your channels are not too crowded. If you find that you are using a busy channel, then try to switch - It could make a big difference.

Check that the MAC filter on the router is off or add your Galaxy S7 edge MAC address. You should find it in Settings> Wifi> More> Advanced.

Make sure that Keep Wi-Fi during sleep is set to Always. You will find it in Settings> Wifi> More> Advanced.

Make sure the router firmware is up to date. Check with your Internet service provider or the manufacturer for updates.


6.5k questions

8.2k answers

191 comments

71 users

Please leave a comment if the solution works or not.
(with device model) [X]Close
Ask a Question
Welcome to Wikiwhy Q&A, where you can ask questions and receive answers from other members of the community.

Categories

...