My samsung j7 is charging very slowly

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asked Oct 23, 2017 by Pandeni
Dear Sir/Madam,

I am having a problem with my Samsung J7 when it comes to charging. It takes a lot of time (approximately 5-6 hours before the battery get full). I have also tried charging it with two different Samsung chargers but the problem is still the same. I bought this phone in 2016. A friend of mine is also having a Samsung J7 and he tried to charge his phone  (Samsung j7) using my charger and his battery got full within two hours.

What could be the reason of why my battery is taking a lot of time before it get full?

1 Answer

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answered Mar 24, 2018 by osky (40,560 points)

The USB port does not work well

For a bad, or use undesirable problem such as a fall- it is possible that this connection is not possible condition improvements. Personally I have had experiences where I have seen a USB port blocked or have certain connectors corroded by water. To do a check to make sure everything is in good condition and that is not the problem that causes a slow loading occurs. If what happens is a blockage, the solution is obviously simple, if it is found that there is a serious failure (for which you can test the USB cable to other devices), you can try to clean the connections with a dry cloth or cotton cloth - here is a bastoncillo- best, but usually have to carry a terminal for service).

The battery could be the problem

This can also happen. The truth is that the latest models included in the mobile terminals are of adequate quality, and usually last a long time. But it may happen that have a defective or simply for some reason the slow recharge is because this component. If this is so you can buy a new one for devices that exchange the battery, but otherwise have no one to call for service. One way to detect it is this element that fails is that the percentage of load shown jumps randomly in ranges of different measures (eg having 15% available at 60% in just five minutes recharge). This is a problem that has no easy solution ... other than to resort to change indicated above.

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