+5 votes
165 views
by
Removing virus Moto g

1 Answer

+3 votes
by

Removing virus Moto g

This time we tell you how to remove viruses motorcycle g to regain functionality exquisite presenting our cell at the time of purchase. We all know that when a malware enters a mobile device, the system starts to slow causing failures and problems affecting the users. These drawbacks begin to turn on us irritability that yields our mobile when trying to use it.

To remove a virus on your Moto G, you have to turn on safe mode and do the following:

  • Hold down the power button (on the right edge of the device above the volume buttons) until the Options menu appears and then release.
  • Power off Hold down until the display "Reboot to safe mode" (about 1 second) appears.
  • When "Reboot to safe mode" appears, press OK to confirm.
  • The process can take up to 30 seconds to complete.
  • After the restart, you will see "Safe Mode" on the bottom left of the screen unlock / start.

The reason I activate safe mode is to prevent any malware from running. Once entered in this mode, you must:

  1. Search application that contains the infection, by going to Settings and then entering Applications. Once inside go to the Downloads tab, because the virus can only be an application that you downloaded. Having found the application in question:
  2. You will have to uninstall the application, just click on it with him and giving Uninstall. And presto! If that application just grayed, unable to enter its options, it's because the virus has appointed himself the status of Device Manager. To this drawback:
  3. You retire the state management, security configuration and entering, and then Device Manager. Just off the infected application and then click Disable the option that appears in the next window. Now:
  4. Go back to Step 2 and now if the app will let you enter your choices and power desintalarla.
  5. Finally, you only have to restart the device.

6.5k questions

8.2k answers

191 comments

71 users

Please leave a comment if the solution works or not.
(with device model) [X]Close
Ask a Question
Welcome to Wikiwhy Q&A, where you can ask questions and receive answers from other members of the community.

Categories

...