I thing than 1 month ago bought a tablet for a family as it is doing an English course and for certain things (listenings) could do with having a tablet. Also you can read ebooks and have the mail by hand. The idea was not fanciest much money, since it is not that we sobrados and also for the use that this person will not need great power.
After looking at a few, I decided Sunstech CA7DUAL I bought a Carrefour. Once I get home, I set the tablet with a new Gmail account (since this person using Hotmail) in order to use Play Store and keep.
CA7DUAL
When the day of delivery arrives, I give the gift and I am about to teach you how to install applications and use the tablet itself. I find that when trying to install Whatsapp, Facebook, or other applications I Telegram returns one of the following errors:
Error while retrieving information from server [RPC: S-7: BC-0]
Error while retrieving information from server [RPC: S-3]
Reading online, I find that people are the same thing happens, others have decided to change the rom by an UNOFFICIAL
The solutions that have NOT worked for me were:
- Clear Google account.
- Do a factory reset from settings
- Update via OTA Updater
Finally I decide to call Sunstech and tell them the problem. In his answering machine will indicate if flames theme Play Store in CA7DUAL you proceed to look at the FAQ section model. But as you can see, there is no indication on the problem of Play Store.
CA7DUAL-FrequentlyAskedQuestions
I proceed to contact a technician indicated Sunstech to me how to solve the problem. Once I explain everything I found online, I indicates that Do a reset to the tablet (which already did it from settings), but it says must be done from the Download / Fastboot mode, come to be use the Guia manual for factory data reset is in their FAQ section (could now add the title something like solving problems Play Store ...).
This guide tells you how to restore a tablet to factory state (in this case for your model Sunstech), while useful for many phones / tablets that have the "fastboot" mode.
Then I will quickly explain what to do, but I must report that this ERASE ALL DATA / APPLICATIONS that you may have on the tablet, so backing them because if not, you're going to lose.
1-If you have data, make copies
2-Fully charge the tablet battery
3-Turn off the tablet
4-Activated by pressing the POWER button and the BACK button with the tablet, once out Sunstech, release the power button ONLY. Once you leave us the menu, we can stop pressing the BACK button.
5-In the menu that appears, select Wipe data / factory reset option, for it uses the touch screen by moving your finger up and down (like a mouse pc), to confirm or select the option press the POWER button, acts as OK
6-In the new menu we move to "YES -delete ALL USER DATA" and confirm again with the POWER button. It takes a minute or a little more. Once finished we will return to the main menu.
7-Reboot the tablet with REBOOT SYSTEM NOW option
8-We set the Wifi, Play Store account and you should not give us trouble installing Apps.