Step 1: Clear System Cache
To clear system cache press and hold the power button for Xbox One 5-10 seconds.
Clearing the system cache clears Also the network card so Any Changes That Have Been donate take action. (Ex. Manually put in the IP address, only way for change to be in effect, press and hold power button 5 -10 seconds).
If problem is not resolved Please go to step 2
Step 2: Check Nat setting settings
Press the Menu button on the Xbox One controller.
Select Settings.
Select Network.
On the Network settings screen, under Current Network Status, the NAT Type field will tell you your current NAT type.
If the settings are to open in September go to step 3, If They are Strict go to
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Step 3: Restore To Factory Default Console
Before restoring to factory, keep in mind you will lose all accounts, apps, games, saved games and settings. Proceed only if all previous steps did not work.
Press the Xbox button on your controller and select Settings. Or, say "Xbox, go to Settings."
Select System.
Select Restore factory defaults.
Read the warning message and select Yes.
Your Xbox One console will now begin the process of erasing all content and resetting to the default settings Itself.
If all of the above fails you will need a replacement console from Microsoft