Question

TROUBLESHOOTING WHATSAPP

Answer 1

With multiple communication functionalities that gives us the WhatsApp application for Android devices, more and more users are turning to use this tool. However, despite its growing popularity is undeniable that sometimes the application can present some drawbacks.

 

In this regard, one of the common challenges can be filed in connection failures, which causes the application to malfunction and what it was developed, and although in general when problems related to lack of connection are WhatsApp is usually due to objection Wi-Fi Internet, the truth is that it can also be due to some problem in configuring the program.

 

That's why here are some tips that allow you to solve quickly and easily some of these issues with WhatsApp.

 

Troubleshooting WhatsApp

 

In principle, when we noticed that WhatsApp does not connect, and once we have checked that the internet works, we recommend visiting space Twitter application on this link, because there is always reported if at that time any interruption in service.

 

Had no trouble WhatsApp service, we can try to solve the problem by restarting the Android device. If the problem persists, then you should visit the application page on Google Play, in order to check for a new version of WhatsApp to update.

 

Problems Connecting Wi-Fi

 

In the case where the problem resides in Wi-Fi, one of the simplest methods is shut down and restart the Wi-Fi on your Android device, which we do as follows:

 

Step 1: We go to "Settings" in the device.

 

Step 2: Once there we headed to the section "Wireless Networks".

 

Step 3: We will find a tactile button to disable and enable Wi-Fi, then proceed to disable the connection first, waited a few seconds and re-connect the device to the network.

 

Troubleshooting WhatsApp

 

Step 4: The following will also check the timer settings for Wi-Fi, to make sure that this function is disabled.

 

Step 5: We went to the section "Wireless Networks" device, and click on "Wi-Fi".

 

Step 6: We click on the item "Advanced" to access the parameters for advanced configuration of Wi-Fi on your Android device.

 

Step 7: There can ensure that the timer is deactivated, ie the connection remains active even when the device is suspended.

 

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Answer 2

Reinstalling WhatsApp

Finally, if none of these methods solved the problem, we still have to perform another task, which ultimately may make the application starts working again right way.

 

What we do is uninstall and reinstall WhatsApp. It is clear that before doing so we must bear in mind that when performing this procedure, we will at the same time eliminating all chat history, so it is recommended to make a backup of it.

 

Troubleshooting WhatsApp

 

Will make the procedure as follows:

 

Step 1: We go to "Settings" device, and there click on the section "Applications".

 

Step 2: Here we look WhatsApp and click on the "Uninstall" button. We can also perform the procedure from the application page on Google Play.

 

Step 3: Once you have uninstalled the application, turn to install, and finally run to see if the problem has been solved.

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