Errors when connecting to the network
Error 52: Unable to connect to the network due to the existence of matching names.
Remedy: This error usually occurs when you register your computer on the network. The reason - coincidence IP-address VPN-connections (the address is automatically assigned) to the IP-address that is already in the system. Check out which address is assigned to DVB-card adapter 1394 Microsoft Loopback Adapter itself, or other connection, if any, in general, it should be 192.168.138.138 (mask 255.255.255.0).
Error code 600, 601, 603, 606, 607, 610, 613, 614, 616, 618, 632, 635, 637, 638, 645: There was an internal error Windows.
Remedy: Restart the computer. If the problem persists, check your computer for viruses. Remove recently installed programs, or cancel the recent changes in the settings of Windows, if these were.
Error code 604, 605, 608, 609, 615, 620: File phonebook remote access subsystem and the current configuration of Windows Dial-Up Networking are not compatible with each other.
Remedy: Restart the computer. If the problem persists, remove and re-create the VPN connection.
Error code 611: The internal configuration of the Windows network is configured incorrectly.
Remedy: Restart the computer and make sure the LAN is functioning properly on your computer. If the problem persists, please contact technical support.
Error code 612: The internal configuration of the Windows network is configured incorrectly.
Remedy: The same error 611. In addition, the error can be caused by a lack of resources (memory) on your computer. Try closing programs that are running.
Error code 617: Windows is in the process of connecting to the Internet or an internal error Windows.
Solution: Wait a few minutes. If the connection is not established, and when you reconnect the problem persists, restart your computer.
The most common errors:
Error 619: Wrong configure security VPN connection, VPN-traffic is blocked on the way to the gateway or VPN configuration does not take effect.
Remedy: In the properties of the VPN connection, open the "Security" tab - must be set to "Normal (recommended)" and should be checked "Require data encryption (disconnect if none)." Restart the computer and try to connect again. Check the settings of your firewall, and if you do not believe they are correct, turn it off.
Part One:
1 Configure the network to set up the desired profile and click "Apply". Data for the profile settings here.
2 There is no money in the account.
Perhaps the SIM was blocked as a consequence of leaving a balance of minus. Connected whether the service MMS / GPRS?
3 Incorrect profile settings (access point, access number, login and password). Look here.
4 Poor communication. Sometimes that works as a voice call to the GPRS problem. There are only two solutions. The first - to move the modem to another location. Second - try SIM of another operator.
Part Two:
1 Problems with the COM port following the actions of malware (viruses, Trojans, etc.). You need to check your computer Antivirus.
2 The problem with the COM port in consequence of the conflict drivers.
3 Perhaps the software is installed on the mobile phone. To be sure, it is necessary to remove all the software from mobile phones. As well as "remote access" to delete all connection profiles. Start> Control Panel> Network Connections.
4 Ill remove the previous software. It is always best to remove the software via Uninstall that comes with the rpm being. Do not forget to delete is: C \ Program Files \ folder with your software. After removing the software to clean the registry and to reset the system.
5 It happens that the same driver assemblies in different operating systems may behave differently. Sometimes it may affect some updating Windows.
6 Firewalls and anti-virus software can block access to the Internet. As an option to temporarily disable protection. If not all of them will be connected properly, it means that it is necessary to view all settings.
7 Windows SP3 earlier. Not only modem, but not all types of phones connected. Either roll back to SP2, or update Windows.
8 Error in the software modem. You just have to close the software. Unplug the modem and 1-2 minutes to connect again.
Part Three:
9 Sometimes the modem can be subject to interference from the computer. Use a USB extension cable and place the modem as far as possible from the PC.
10 The lack of power of the modem. This happens on notebooks and old motherboards. Solution: use a hub.
Error code 629: VPN connection was aborted due to poor quality of communication or after a failed negotiation.
Remedy: Please contact technical support.
Error 633: The modem is already in use or is not configured for outgoing calls. This error occurs when another device with a driver that is incompatible with Windows XP, is in conflict with the modem. For example, this problem may occur when you use outdated software Palm Pilot.
Solution: The device VPN, which should be used by the network, can not be opened. To solve the problem, follow these steps.
1. In safe mode, remove all the modem drivers, and then restart the computer.
Windows will redetect the modem.
2. Click the Start button and select Control Panel.
3. Click Add or Remove Programs.
4. Select the incompatible software, for example, Palm Desktop and Synchronization Software.
5. Click Change / Remove and follow the steps to remove the software.
Error 635: An error occurred in Windows.
Remedy: Try reinstalling the VPN connection or Windows entirely. If nothing helps - please contact technical support.
Error code 642: Your computer name NetBIOS, already used in the network.
Remedy: Change the name of the computer, My Computer - Properties - tab "Computer Name" - in the "Identification".
Error 650, 721: The VPN server is not responding.
Remedy: Check the settings of the network adapter and make sure that you have a local area network running. If you are checked, but found no error - call technical support.
Error code 678, 718, 769: No response from the VPN (PPPoE) server.
Remedy: Check whether you have a local area network. Check the settings of VPN (PPPoE) connections and settings of your firewall (if installed on your computer). If all fails, then please contact technical support.
Error 691: Invalid username or password, or out of funds in the account.
Solution: Make sure that when you enter the login and password key "Caps Lock" key on your keyboard is turned off, and set the English layout. If you are sure that the correct login and password, and you have funds in the account (You can check this in your account), please refer to the technical support of our network.
Error code 720: The connection attempt failed because the remote and local computers are not able to agree on PPP control. The error indicates the damage of the registry keys that store the configuration of Winsock.
Solution: Step 1: Check the integrity of section Winsock2
1. Click Start, click Run, type Command, and then click OK.
2. Type netdiag / test: winsock, and then press ENTER.
The Netdiag tool will display test results for several network components, including the Winsock.
For more information about this check, type the command netdiag as follows:
/ V: netdiag / test: winsock / v
Note: netdiag tool located in the Support \ Tools OS installation disk or you can download it here.
If the Netdiag tool reports the error is necessary to restore the registry Winsock2. To do this, follow the instructions below.
Step 2: Restore configuration failed Winsock
Enter the command line
netsh winsock reset
Note: After executing the command, restart your computer.
If this does not work, more complete version of this error on the site ufaman.ru
Error 734: The PPP-control protocol connection has been interrupted.
Remedy: Check the security settings vpn-connection, open the "Security" tab - must be set to "Normal (recommended)" and should be checked "Require data encryption (disconnect if none)"
Error 735: Wrong configured VPN connection.
Solution: Make sure that the network settings (or rather in protocol TCP / IP) VPN connection does not specify a specific IP-address, and all parameters are obtained automatically.
Error code 741, 742, 743, 789: Incorrect encryption settings are configured. An incorrect type of VPN connection.
Remedy: Go to the VPN connection settings, and disable the item "data encryption". Go to the VPN connection settings on the tab "Network" from the "Type of VPN", select "PPTP VPN". Try to reconnect.
Error 797: The specified settings of the computer is already using the name.
Solution: The network identity settings in the "Computer Name", enter your username and in the "Working Group", type "crystalnet" (without the quotes)
Error 800: There is no access to the VPN server.
Solution: Make sure that you have turned on the local network and it works, and that the VPN server in the "Computer name" Unknown address "192.168.1.1" (without the quotes). Try to re-create the connection in case of failure, please contact technical support.
Error 628
"Control Panel" => "Phone and Modem Options" => "Modem".
Select the USB-modem that connects through. Press - "Properties".
In the resulting window, select the tab - "Additional connection parameters" ..
In the field - "Extra initialization commands" prescribes initialization string your carrier.
Save the changes, disconnect the modem. Try to use the service.
Updates:
628 of an error can be caused by the presence of locks on the room phone. Note that if the account was in arrears, but, the monthly fee is already charged in the current period, the output of the lock will be possible with a minimum balance of 0.01 p ..
If your number has been blocked due to insufficient balance for the next write-off of a subscriber fee, but at the same time, the account balance is positive, it is necessary in order to bring to account balance was sufficient to pay for the unlimited use option or Internet package + 1 penny. Monthly payment will be debited the next night.
N.B! Check availability lock yourself just enough to call with others. Phone number SIM-card installed in the modem. If the lock is set, you will hear the phrase: "The subscriber is temporarily blocked." Also check for possible lock in the "Internet Assistant". On the home page, next to the value of the account balance will attend the phrase "communication services are limited."
Another option to eliminate this error.
The most likely to occur this error Members of the informal license OS Windows 7.
Rectify the situation can install the patch.
Perhaps another reason the error 628.
Windows XP:
START => "Settings" => "Control Panel" => "Network Connections"
Windows Vista:
START => "Network" => "Control Center Network and Sharing Center" => "Manage network connections"
Windows Vista:
START => "Network" => "Connect to a network"
Next, you need to select the left mouse button your connection by default, MTS-Internet. From the drop-down list to choose "Properties." Next, it is necessary in the window that opens go to the tab "Security". It is necessary to find in the "Security Settings" button to activate - "Normal" (unsecured password) and select the "Options" button. Then activate the button next to "Advanced". In the window all the values lead to the following form:
Encryption data- optional (connect even without encryption);
Activate the "Allow the following options." tick the check box in front: "Unencrypted password (PAP)"; Authentication Protocol (CHAP); "Authentication Protocol Microsoft (MS-CHAP-v2).
Changes need to save and reboot the PC.
P.S. For some users, the error occurs because of the low level of the signal network or modem connection c / o USB-cable. When connecting via cable, connect directly to the PC in the same port. If the 3G signal is low, then you need to select the "GSM".