The Google Play store is one of the best app Markets, available for Android smartphones. No wonder this is already pre-installed on any smartphone running Android OS. Now it may be that the following error on the screen of your smartphone appears with a download via the App Store and Google Play the download will be canceled:
"Error: could not download app due to an error are (497)"
The number in parentheses in this case indicates the error code, in this case, 497. Here it is not precisely specified, what it is in this error code. However, we can help you with this error and that by your next trick on your Android smartphone applies:
For this you must on your smatphone from the home screen, navigate as follows:
Menu -> Settings -> Application Manager
Jump here on the "All" tab and then search for "Google Play Store". Have you found the entry, tap on this to make you so view the information about the app. Typing here now on the buttons in the following order:
- Clear cache
- Delete data
- Uninstall updates
Then switches off your smartphone and restarts it again. If your the Google Play store now opens, the error 497 should no longer appear in the download an app and they are normally downloaded and installed.