In this guide we explain to you how to reset the BlackBerry Passport to factory settings. All data will be deleted and added to the smartphone to factory condition called. The work of state describes the status that the BlackBerry Passport had when shipped to you. A factory reset is also known as the "hard reset".
And so this leads to the BlackBerry Passport through a factory reset:
1. Install the software on your computer BlackBerry Link. These can be downloaded from the official BlackBerry website. The download link can be found here.
2. Start. BlackBerry Link software on your computer and then connect the BlackBerry Passport to the PC using the supplied USB cable
3. Within the BlackBerry Link software tap in the Link window on your connected device. Then tap the button "Backup and Restore".
4. You can now see "Resetting to factory defaults". (IMPORTANT! All data will be deleted! It is recommended to advance to make a backup of your data.) Tap now this menu item, and then follow the wizard to reset your BlackBerry Passport. It all data are deleted irrevocably on the device. Then BlackBerry OS is reinstalled and you have software, a brand new smartphone.
You know now, how can perform on the BlackBerry Passport a factory reset and then erase all data.