Your phone has the latest software. If you upgraded the software, try it and check if the problem persists.
You can connect to a Wi-Fi network.
You do not have third-party toolbars, energy saving applications or applications that close programs. If you have these applications, desinstálalas.
Your Gmail account is configured on your computer and configuration synchronization is enabled.
- Turn off your computer.
- Wait 5 seconds and turn on the computer.
- Retry. Continue troubleshooting if you still have drawbacks.
- Connect to Wi-Fi and checks for updates of applications. If updates are available, you update them and recheck the problem. Continue troubleshooting if you still have drawbacks.
- Clear your cache and data application.
- Retry. Continue troubleshooting if you still have drawbacks.
- If this problem occurs with a specific application:
Uninstall the application.
Turn off your computer.
Wait 5 seconds and turn on the computer.
Download and install the application.
Recheck the problem. If you continue and happens with a specific application, contact the application developer for assistance
- Clear cache partition to clear system memory.
- Retry. Continue troubleshooting if you still have drawbacks.