The Google Play Store is usually the first point of contact to provide his Android device with new apps. Here you can browse the extensive app portfolio with one click upload to your smartphone. But what is one to do when the Play Store indicates no connection? There are solutions and help.
Google Play Store: No connection - This can be done
In the first step you should check if your smartphone or tablet yet properly registered on the Internet and online. Opens this z. B. any web page with the browser of your device or an app, which also requires an Internet connection.
Google Play Store: No connection: There is Help
If they are operating properly, first the unit off to start it after new. Now open the settings of Android smartphones and tablets, and calls the Application Manager. Investigated here the entry for the Google Play Store and deletes both the cache, as well as all the data of the app. In addition, you should here "Force Stop" one. The same causes her with the app "Google Play Services". Now starts the Play store again and check if still no connection is displayed. Alternatively you disable Google Play first, the unit restarts and activates the Play Store again. In addition, it can help to clear all previous Play Store Updates and aufzuspielen again. This you can also perform on the settings of the app.
Google Play Store showing no connection: Solutions
If the Google Play Store still can not connect, it can help to remove your Google account and re-add the device. Opens this again the settings and examined under the "Account" after the word "Google". Once selected, you can this "Remove account" on the button Clear the device. Confirms the selection and reboots the device. Now you can the account again using the settings -> Add account.
google-app-stop-force-android
If the Play Store does not work, finished it and clears the cache
Should help you at all, her superior to reset your smartphone. Although in this case all data will be deleted from the device, but you did so again access the Google Play Store. For this reason, you should back up any valued data on the device. Do you want to reset the phone, calls the settings. Here you will find the "Save and Reset" option. At the bottom there is an entry "Reset to factory settings". Confirm the selection and the smartphone or tablet is brought to the factory settings. Now the Google Play store should work properly again.
Unable to connect to Google Play Store: Tips to Resolve
Check Internet connection
Google Play restart
Restart Google Play services
Remove Google account and re-add
Reset your smartphone or tablet